Autonomously understand context from customer queries across languages and channels to create cases with category, classification, priority, severity and routing

Autonomously detect language of query and switch to corresponding knowledge source

Autonomously detect language of query and switch to corresponding knowledge source

Read from attachments across pdf’s, engineering drawings, excel files and anything else

Read from attachments across pdf’s, engineering drawings, excel files and anything else

Omnichannel large dimension classifier for incoming cases at industry leading accuracy and speed

Omnichannel large dimension classifier for incoming cases at industry leading accuracy and speed

Deduplicate data stores

Deduplicate data stores

Impact

Autonomous, subsecond classification

Intelligent routing

Getting Started

Find out how Sainapse delivers impact